AA Insurance Brokers Thailand has reached an impressive new level of client satisfaction: retention rates consistently performing at above 87%.

This remarkable achievement is virtually unheard of in the insurance industry, where retention rates are rarely perfect. While industry figures naturally fluctuate over time, AA’s consistent and exceptionally high level of retention marks a significant indicator of client satisfaction and the strength of AA’s service model.

“This is an incredible milestone for us,” said Dan Smith, Managing Director of AA Thailand. “It’s a testament to the hard work, consistency, and dedication of our entire team. We pride ourselves on providing personalised, reliable service, and it’s clear our clients value that.”

The result reflects the company’s ongoing commitment to building strong relationships, offering expert advice, and delivering on our promise to protect and support clients through every step of their insurance journey, with client interest at the core of everything AA does.

“This kind of result doesn’t happen by accident,” said Andy Duddle, Director of AA Thailand. “It takes daily commitment, honest and responsive service, and a team that genuinely cares. Congratulations to everyone involved! We’re proud to celebrate this together.”